Booking Assistant

The part of the shop that answers when nobody can.

• Inbound SMS, web form submissions and call activity land in one inquiry queue.
• Replies stay inside the service rules, pricing boundaries and hours defined per booking form.
• Conversation status moves through handling, quote sent, follow-up and booking complete.
• Assistance switches itself off the moment a conversation is marked as needing a person.
• Photo attachments sent by customers are stored on the inquiry.

These are public product descriptions. Confirm the workflow and delivery status for your deployment.