SKAIA / KNOWLEDGE
Knowledge
A living reference for SKAIA, Foloup, pricing and business workflows. Every article includes its sources and evidence status.
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About SKAIA Inc.
SKAIA Inc. is a Calgary, Alberta company incorporated on June 11, 2026. It builds and installs Foloup, AI automation for local businesses focused on inquiry, estimate and return-visit follow-up.
↗Website descriptionAI agents and changing discovery
Published perspectives on AI agents, reading, buying and digital discovery.
↗Website descriptionAI and society
Editorial reflections on AI, technology and social change.
↗Website descriptionAI customer operations for local service businesses
What AI customer operations means for a local service business: one place to see every inquiry, AI follow up software that drafts the next step, and owner rules that decide what is sent. How it differs from a chatbot and from a full shop-management system.
↗Website descriptionAnalytics & attribution
Which campaign produced a booking, not which produced a click.
↗Website descriptionAuto Connection Design Works
Promotional and in-store graphics for Saskatoon Auto Connection using its black, red and white identity. The gallery is the primary reference for individual design work.
↗Founder-reportedAuto Connection Marketing Performence
An authored account of Henry Kim’s marketing infrastructure and digital strategy work across Saskatoon Auto Connection service departments. Any numerical results must retain their original period, attribution and source qualifications.
↗Website descriptionAuto Connection My Dash
Internal dashboard for inquiry response, booking assistance, staff capacity, offers, promotions and email signatures. It connects department microsites with operational customer workflows.
↗Website descriptionAuto glass lead follow up: windshield quote intake and next steps
A proposed operating checklist for windshield inquiries, missing quote details, staff review and explicit booking decisions. Channel compatibility and delivery require verification.
↗Website descriptionAI automation for auto repair shops: where it helps the service advisor
Where AI automation for auto repair shops is useful today: service advisor follow up tools for open estimates, unanswered inquiries and overdue return visits. What should stay with people, and what to test before trusting it.
↗Website descriptionHow to get more customers for auto repair shop: inspect the handoff first
An operating diagnostic for auto repair marketing: distinguish demand, inquiry capture, estimate follow-up and completed bookings before increasing advertising.
↗Website descriptionBooking Assistant
The part of the shop that answers when nobody can.
↗Website descriptionBooking assistant for local businesses: service business booking automation that respects capacity
How a booking assistant for local businesses should work: collect the request, check the service and capacity, and confirm only what the business can actually deliver. Service business booking automation differs from a public calendar link.
↗Requires confirmationBooking Operator
Lead intake, response, qualification, calendar coordination and reminders.
↗Website descriptionBusiness fit
Published fit and non-fit conditions.
↗Website descriptionMicro Site
Business-specific microsites for autoglass, detailing and tire storage, connecting customer search intent, inquiries, booking, analytics and content operations.
↗Website descriptionCustomer follow up software in Canada: consent, privacy and small business automation
What Canadian businesses should check before using customer follow up software in Canada: CASL consent for commercial text messages, privacy law for customer records, and how small business automation in Canada should be set up. General information, not legal advice.
↗Requires confirmationChannels & integrations
Connection categories described on the product page.
↗Founder-reportedCompany status: what SKAIA Inc. is working on (October 2026)
A dated status page for SKAIA Inc.: incorporation, current product stage, what is published, what is offered today and the next milestones. Reviewed October 14, 2026.
↗Website descriptionContact and consultation
How to request a business workflow consultation.
↗Requires confirmationCurrent product status
Public descriptions have different delivery-status wording; confirm the specific workflow.
↗Requires confirmationCustom Operator
Workflow mapping, tool connection, decision rules and team handoffs.
↗Requires confirmationCustomer Operator
Message triage, customer history, service updates and handoffs.
↗Website descriptionCustomer record
One person, one record, however they reached you.
↗Website descriptionData and ownership
Published perspectives on customer data, external knowledge and platform dependence.
↗Website descriptionKPI App
A dealership KPI dashboard connecting departmental daily operating data to monthly and annual targets, revenue trends and management decisions. It is historical project evidence, not a guarantee of every current Foloup analytics capability.
↗Website descriptionAuto repair estimate follow-up: from quote to booking
Organize the handoff after a quote goes quiet. A practical guide to quote clarification, approved text follow-up and explicit booking decisions.
↗Website descriptionFollow-up
Nothing goes quiet because a person got busy.
↗Website descriptionAI receptionist or text follow-up? A comparison checklist for auto shops
Compare the workflow you need, including voice reception, text follow-up, deployment fit and evidence. Competitor keyword topics are not claims of Foloup feature superiority.
↗Website descriptionSKAIA Foloup
The published Foloup portfolio describes an AI revenue operating system connecting inquiries, consultation, booking, CRM, capacity, follow-up and return visits. Delivery scope should be checked against the current product and plan descriptions.
↗Founder-reportedHenry Kim
Henry Kim, SKAIA founder: background reported on the SKAIA website.
↗Website descriptionFounder reflections
Personal essays and reflections published on the SKAIA blog.
↗Founder-reportedGAS PLUS PA Operating
Founder-reported owner-led turnaround of GAS PLUS PA in Prince Albert, Saskatchewan, 2018–2022. The portfolio reports sales growth of 46% between 2018 and 2021, rating improvements and lottery ranking changes. These historical results are not Foloup product outcomes.
↗IllustrativeIllustrations and proof
Distinguish screenshots, simulations, test records and operating results.
↗Founder-reportedSKAIA Knowledge: Bilingual Library for Evidence and Sources
SKAIA Knowledge is a public bilingual library connecting company, Foloup product, pricing, pilot, business, evidence and reference documents with source URLs, plus founder-reported guidance on library administration.
↗Website descriptionLead follow up automation for service shops: missed inquiries, estimates and reactivation
A practical guide to lead follow up automation for service shops: missed inquiry follow up, text message follow up for service shops, estimate reminders and lead reactivation software, with the stop rules that keep follow-up useful instead of spammy.
↗Website descriptionMarketing and operations
Published perspectives on local business, workflow change and marketing execution.
↗IllustrativeMissed inquiries: missed-call text back for auto repair shops
A missed-call text-back scenario described on the homepage. Auto repair follow-up software needs verified channels, an accountable next step and a tested text-back workflow.
↗Website descriptionMonthly plans
Published plans are billed per organization in CAD.
↗Website descriptionOffers & retention
Offers that know who used them.
↗Founder-reportedReported operating results
Founder-reported experience, April 2025–June 2026.
↗Website descriptionOwner control & handoffs
The owner defines rules; exceptional work goes to people.
↗Requires confirmationOwnSpeak
A portfolio description of an AI interpretation system for multilingual professional communication, developed in Saskatchewan. It is a separate portfolio project; current commercial availability and integration into Foloup require confirmation.
↗Website descriptionWhat is Foloup?
A connected operating layer for service businesses.
↗Website descriptionPublished resources
Portfolio and editorial articles are linked supporting sources.
↗Founder-reportedResearch agenda: closing the gap between local businesses and AI
SKAIA's research thesis: local businesses lose demand to an information gap and handoff bottlenecks between the physical shop and digital systems. Foloup treats each business as a game to be learned, so AI for local businesses becomes more precise with every customer and owner interaction.
↗Requires confirmationRevenue Operator
Lead recovery, review requests, repeat business and reporting.
↗IllustrativeReviews and return visits: customer reactivation for auto repair shops
Post-service review and reactivation workflows. Review contact context, service reminders and stop conditions before a reactivation pilot.
↗Website descriptionPilot & activation pricing
Published setup amounts and conditional pilot credit.
↗Website descriptionThe 30-day pilot
One location, one workflow, one baseline and a continue-or-stop decision.
↗Website descriptionUsage limits & add-ons
Published daily allowances and optional services.
↗Website descriptionWork Calendar
Booking against real capacity instead of an empty grid.
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